Last Updated: August 21, 2025
MACTIVE (“we,” “our,” “us”) is owned and operated by Brand Collective (Pvt) Ltd, registered in Sri Lanka. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
By visiting or shopping at www.mactiveau.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
-
Personal Information: Name, email address, phone number, billing/shipping address.
-
Payment Information: Processed securely via PayHere (we do not store your card details).
-
Order Information: Products purchased, order history, and preferences.
-
Technical Data: IP address, browser type, and website usage collected through Google Analytics.
2. How We Use Your Information
We use the information collected for purposes such as:
-
Processing and fulfilling your orders.
-
Providing customer support and responding to inquiries.
-
Sending order updates, promotions, and marketing emails (only with your consent).
-
Improving our website, services, and customer experience.
-
Complying with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share information with:
-
Delivery Services – to ensure your orders reach you.
-
Payment Processors (PayHere) – to securely process your transactions.
-
Service Providers – such as website hosting, email marketing, or analytics partners.
All third-party partners are required to handle your data securely and in compliance with applicable laws.
4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience and collect analytics data through Google Analytics. These cookies do not store personal information and can be managed through your browser settings.
5. Your Rights
You have the right to:
-
Access the personal data we hold about you.
-
Request correction of inaccurate or incomplete information.
-
Request deletion of your personal data (subject to legal and business obligations).
-
Opt out of marketing communications at any time by clicking “unsubscribe” in our emails.
6. Data Security
We take reasonable technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from minors.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@mactiveau.com
📞 Phone: +94779103670