Terms & Conditions

Last Updated: 21 August, 2025

Welcome to MACTIVE (owned and operated by Brand Collective (Pvt) Ltd, Sri Lanka). By using our website www.mactiveau.com and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • These Terms & Conditions govern your use of our website and services.

  • By accessing or purchasing from MACTIVE, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.

  • We reserve the right to update or change these terms at any time.

2. Products & Availability

  • We strive to display accurate product descriptions, images, and pricing. However, colors and details may vary slightly due to photography and screen settings.

  • Product availability may change without prior notice. If an item is out of stock after you place an order, we will notify you and offer alternatives or a refund.

3. Pricing & Payments

  • All prices are listed in Sri Lankan Rupees (LKR) and include applicable taxes, unless otherwise stated.

  • Payments are securely processed via PayHere (we do not store your payment details).

  • We reserve the right to correct pricing errors and cancel orders affected by such errors.

4. Orders & Delivery

  • Once an order is placed, you will receive an email/SMS confirmation.

  • Delivery is available islandwide in Sri Lanka through our logistics partners.

  • Delivery times may vary depending on your location (typically 2–7 business days).

  • Shipping fees (if applicable) will be displayed at checkout.

5. Returns, Refunds & Exchanges

Our Refund & Return Policy applies to all purchases.

  • Customers can return items within 7 days under the stated conditions.

  • Certain items (such as innerwear or customized products) are non-returnable.

  • Refunds will be processed according to our refund policy.

6. Promotions & Discounts

  • Promotional codes or discounts cannot be combined unless specifically stated.

  • MACTIVE reserves the right to cancel or modify promotions at any time.

7. Intellectual Property

  • All content on this website (logos, designs, product images, text, graphics) is the property of Brand Collective (Pvt) Ltd and may not be used without permission.

8. Limitation of Liability

  • MACTIVE shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the purchase price of the product in question.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. Governing Law

  • These Terms & Conditions are governed by the laws of Sri Lanka.

  • Any disputes shall be subject to the exclusive jurisdiction of Sri Lankan courts.

11. Contact Us

For questions regarding these Terms & Conditions, please contact us:

📧 Email: info@mactiveau.com
📞 Phone: +94779103670

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